How to Keep the Right People in Your Business

How to Keep the Right People in Your Business

14 Apr, 2020

Hiring great people takes effort—but keeping them? That’s where real leadership begins.

Perks and paychecks are part of the picture, but what makes a team member stay, grow, and thrive is feeling seen, supported, and like they matter every single day on your salon floor.

Let’s talk about the small shifts that make a big difference.

1. Show You See Them

People want to feel known. Use names. Acknowledge contributions. Ask for their opinions on salon updates. When you make space for their voice, they’ll make space for your vision.

Want a deeper dive into building a strong team culture?
Explore The Successful Salon Formula

2. Set Clear Expectations

Clarity creates confidence. Everyone should know their role, what success looks like, and how to reach it. Don't assume they just “get it”—speak it, write it, revisit it.

3. Be Available & Real

Small talk is sweet, but true connection takes face-to-face time. Offer feedback often—both the encouragement and the guidance. And when things shift in your business, keep your top people in the loop.

4. Offer Growth, Not Just a Job

Let them learn. Let them lead. Whether it's training, new projects, or even just asking what they'd love to do more of—help them see a future with you, not just for you.

5. Recognition = Retention

Bonuses are great—but sometimes it’s the simple “I saw what you did, and I loved it.” Be specific, be sincere. Recognition makes people want to show up and shine.

Understanding What Motivates Them

People are driven by different things:

• Power: They love stepping up, making decisions.

• Achievement: They’re goal-getters and thrive on success.

• Relationships: They care most about harmony and connection.

Knowing what fuels your team helps you lead them better.

People Stay Where They Feel Valued

Your business is only as strong as the people behind it. Create an environment where your team feels appreciated, empowered, and excited to grow—and they’ll stay for the long haul.

Need help creating a salon culture that keeps the best people around?
Lets build it together!