PODCASTS
Liz McKeon's powerful words and insightful lessons have
helped thousands of business owners to create meaningful change in their lives.
Aoife Garrihy
Aoife Garrihy Beauty Salon
"I have just finished your 14 day podcast. I had also finished your book about 6 months. Thank you SO much for both. I have a book of 22 pages of notes after the podcast. You have left me so inspired, so motivated and excited for the next few months back at work.
Honestly, thank you."
Podcast Series
"14 Days to Work ON Your Business
and Not Just in It"
As a salon owner it is mission critical for your success, peace of mind and all round quality of life to allocate time to work ON your business, not just in it. While this sounds simple, it isn't always easy to achieve, as there are so many on-going day to day activities which consume your time and energy. Meanwhile, your business goals and dreams are in danger of slipping away. And, that's where I come in! Please make joining me for about 15 minutes per day, for the next 14 days your number 1 priority: see it as your route to salon success!
For best results, I suggest a notebook and pen at the ready, so you end each episode with your 'to do' list. If possible, stick to one episode per day and do what's on your 'to do' list!
The importance of: quality control, your competitive advantage and your unique selling point. Dealing with (genuine) client complaints.
Download episode 2 >>What is profit and why is it so important? The connection between excellent customer service and increasing profitability.
Download episode 3 >>Have a plan for your business. The cost of cancellations, no shows and how to reduce this.
Download episode 4 >>Customer service: are you selling an experience or are you just selling a service? My guide to designing your salon client service journey.
Download episode 5 >>Understanding that the only mile that matters in business is the 'extra mile'. Tips to create an improved first impression.
Download episode 6 >>'Selling' is the bedrock upon which every fortune is built! Drop worrying about coming across as 'pushy' to clients, instead shift from fear into excitement about selling.
Download episode 10 >>How improving your consultations will improve your bottom line. Understanding that retail sales are a limitless source of revenue in your business.
Download episode 11 >>Have a plan to maximize the opportunities that seasonality can bring to your business.
Download episode 13 >>Podcast Disclaimer
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