My mission is to partner with brands as a trusted sounding board, providing an objective, top-line perspective that strengthens the connection between salons/clinics, teams and internal departments. I identify the gaps in staff support, elevate the customer service journey and create alignment across the business. Through executive coaching and strategic guidance, I empower senior managers to communicate with clarity, lead with confidence and achieve their vision with enhanced ease.
Testimonial
Elisa Mirra - Goldwell
"It was fantastic to have Liz kick off day one of The HUB Network 2023, sharing her strategies for business growth through increasing revenues and improving systems and processes to generate even more salon profit. Offering invaluable advice, Liz inspired our audience of salon business owners, sharing her insights around leveraging the power of retailing through personalised recommendations and offering tailor-made, long-term-lifetime haircare plans for clients to teach salon teams how to hear and turn buying signals into opportunity and profit. Our guests took away some practical and motivational easy wins towards the journey to even more salon success. Thank you Liz for joining us and sharing your invaluable insights, learnings and expertise."
Skin Care Team - Dermalogica UK/Ireland
“Liz, huge thank you from Dermlogica UK/Ireland for your powerful insights and messages shared at Tribal last week.
Managers were inundated with caption plans even before the end of the week, so it clearly landed well. Thank you for taking the time to put it all together and deliver it so well.”
Unit 12, Drinan Enterprise Centre, Swords, K67XE44, Co. Dublin, Ireland
Mob: +353 86 386 1243
Tel: +335 31 892 8007